Download e-book for iPad: Accountability. Freedom and Responsibility Without Control by Rob LeBow, Randy Spitzer

By Rob LeBow, Randy Spitzer

ISBN-10: 1609943090

ISBN-13: 9781609943097

Using a wealth of real-world examples, this leap forward ebook deals a brand new freedom-based administration paradigm that greatly improves each point of business-from how we rent, compensate, and inspire humans to how we deal with caliber matters, serve shoppers, assessment staff, and extra. responsibility tells the tale of Pete Williams, a hard-charging CEO, who meets Stan "Kip" Kiplinger, a retired businessman, in the course of a cross-country educate journey. Pete's production company is in serious ; productiveness is falling. he is attempted the entire well known administration ways, yet he cannot get his humans to be answerable for assembly their goals.Kip issues out that each administration method Pete has used is finally according to controlling humans. instead of encouraging humans to be liable, control-based platforms discourage responsibility by means of destroying people's feel of possession in their activity. Kip introduces Pete to a brand new method of best humans according to freedom-giving humans the...

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Extra resources for Accountability. Freedom and Responsibility Without Control

Sample text

Just before boarding, Pete had momentarily looked at the name of the train, The California Zephyr. 2 As Pete opened the compartment door, he saw an older man who looked like a retired businessman. He noticed the man’s casual clothing, accented by a gold Rolex watch on his left wrist that suggested this fellow must have made some money in his time. Placing his bag above his seat, Pete turned and made eye contact with his overnight travel mate. “Hi, I’m Pete Williams. ” The older man reached up and shook Pete’s hand and said smiling, “My name’s Stan Kiplinger, but everyone calls me Kip.

It all began to sink in at some level for Pete, but he wasn’t fully ready to accept what Kip was saying. “Are you trying to tell me, Kip, that none of the high-profile programs, systems, or processes you mentioned helped your company improve? We’ve implemented some of those same programs, and we’ve seen improvement. In fact, I’d argue that it’s because we’ve added sensible controls that things have gotten better. ” “I understand your point,” said Kip, “but what I’m saying is you don’t need controls to get people to be accountable, and that’s what I realized.

The epiphany was an either/or choice. Choosing freedom would strip all of our control-based assumptions and challenge our capacity to trust our people. Choosing freedom would mean that every staff member at every level would be fully accountable for his or her ideas, actions, behaviors, and performance, without anyone looking over his or her shoulder. No more alibis, passing the buck, or playing the blame game, and no second-guessing on performance reviews. To me, it meant that I would no longer accept the ‘helpless victim’ role from my staff.

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Accountability. Freedom and Responsibility Without Control by Rob LeBow, Randy Spitzer


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