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All of the support tools are extremely easy to access and to use. They enable customers to solve their own problems, get online help if necessary and prevent problems from occurring. dlc=ko&lc=ko&cc=kr. HP Printer Check HP Printer Check is one of the most popular of these tools. HP Printer Check offers troubleshooting assistance that validates the driver version and status. If an update is needed, this easy-to-use diagnostic will quickly locate and automatically update the driver. Automated help is also available to recommend port settings and to verify the default printer.

Customers had waited long enough, and our previous email tool was more often than not “experiencing down time”. We implemented our solution in seven weeks with only three key project stakeholders. This goal, though lofty enough, was elevated by the fact that we were not content to roll out this new portal in just English. We did not want to abandon our other supported languages so the decision was made to undertake the transformation of all five languages simultaneously. Our development manager was responsible for the look and feel of the portal as well as the overall project management.

Insert Your Product Name Here Customers can search a product with full name, model number, product number. If customers don’t know the product name, they can click this link to navigate to product drill down pages. Alerts With this quick links, customers can easily access to special services and pages. FAQs Customers can quickly find family level FAQs without navigating through. This is Korea’s Customer Care Site. lc=ko&dlc=ko&lang=ko&cc =kr&product=top October 7, 2005 4 Korean Customer care site ization.

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2006 Ten Best International Web Support Sites


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